1. managers for the fire assembly. Meanwhile,

    A Business Continuity
Plan is the backbone of a business. The plan is supposed to ensure that a
business keeps running by dealing with all the issues within a business or
issues that can occur. In other words, a Business Continuity Plan is a
proactive plan to avoid and mitigate risks associated with a disruption of operations.  Business Continuity Plans comes in different
forms and each plan is different based on circumstances and the incident.


2.        Crowd management is the ability to manage
permitted public assemblies before, during and after the event for the purpose
of maintaining their lawful status through techniques. In other words, crowd
management is when things are moving smoothly because of the techniques used for
a crowd or prevention of a messy crowd. Crowd Management must include planning,
organizing, staffing, directing and evaluating. 
An example of crowd management would be a trained crowd manager managing
250 occupants during a fire assembly and if it’s 500 occupants then there needs
to be 2 trained crowd managers for the fire assembly.  Meanwhile, crowd control is usually a
response to an uproar within a crowd. In other words, crowd control happens
when a crowd is engaging in unlawful behaviors that can cause harm to others in
and outside of the crowd. An example of crowd control would be if there is a
football game going on and someone in the stadium shouts “a killer is on
the loose.” As a result of the person shouting about a killer people in
the crowd start to panic and start to run out the stadium in an out of control
manner. While the crowd is running a crowd control team such as the police may
come in and mitigate the situation before someone gets crushed by the crowd or
in the crowd.


3.        The Incident Command System (ICS) is a
systematized approach to the command, control, and coordination of emergency
response providing groups of people who are ranked one above the other
according to status or authority in the ICS, which responders from multiple
agencies can be effective.  The purpose
of the ICS is to meet the needs of incidents of any kind or size, provide
logistical and administrative support to operational staff, and allow personnel
from a variety of agencies to meld rapidly into a common management structure.

Strengths within the ICS is that it has considerable internal flexibility,
allows its users to adopt an integrated organizational structure, became a
standardized, on-scene, all-hazard incident management concept and is a proven
management system based on successful business practices. ICS addresses oil
spills, terrorist/WMD events, natural disasters, fire, both structural and
wildfire and hazardous materials incidents.



4.         Emergency Operations Center (EOC) is a
main command and control place that has control over carrying out the
fundamental purposes of emergency preparedness and emergency management, or
disaster management functions at a tactical level during an emergency, and make
certain the continuity of operation in a company. In other words, the emergency
operations center is a physical or virtual location from which coordination and
support of incident management activities are directed. The EOC supports the
following incident management functions. In the EOC there is a Resource
Management who provide a single point of contact to identify, procure and
allocate resources, an incident Management who monitor actions, capture event
data and adjust strategies as needed, a Situation Analysis which gather
information to determine what is happening and to identify potential impacts,
an Incident Briefing  a person who
efficiently share information among team members, an Activation which brings
knowledge and expertise together to deal with events that threaten the business
and an Incident Action Plan which provide a single point for decision-making
and decide on a course of action for the current situation. The EOC resources
also come from the Incident Command System (ICS). Therefore, the individuals
from the ICS is who works with EOC. The ICS has different roles for each
individual in the system. First is the Incident Commander, which is the person
in charge of the organization’s on-scene response, appoint others to incident
command positions as needed, coordinate activities with the EOC; identify
priorities and activities; provide impact assessment for business continuity,
crisis communications, and management and provide information to and coordinate
with crisis communications or media relations team. Second, comes the Safety
officer who prepare safety plan; ensure messages are communicated, and Identify
and assess hazardous situations; prevent accidents. Next is the Liaison Officer
who monitors operations to identify inter-organizational problems. Then there’s
the Public Information Officer who advise the Incident Commander on information
dissemination and media relations, serve the external audience and internal
audience, obtain information from the Planning Section, coordinate with other
public information staff and serve as the primary contact for anyone who wants