Communication styles differ with each generation and employers
are facing new challenges as a result of the diversified and quickly changing
methods of communicating in the workplace. For the first time in American
history, there are four different generations working side beside in the
workplace. Each generation that has its own style of communicating spanning
from high-technology on one end of the scale to the old-fashioned face-to-face
on the other end. Members of different generations may value formal or informal
approaches. Some will desire more or less praise. Some will have varying
perspectives when it comes to different thinking and agreements. `

            Baby Boomers Generation was born between 1943-1960 and
use body language to help them communicate. They prefer face-to-face or telephone
communication and appreciate open, direct, and honest interactions. Baby
Boomers do not prefer email communication because many of them think valuable
time is wasted due to incomplete information in the email. In order to get all
of the needed information, emails may be sent back and forth for hours when it
would only take a minute or two for a phone conversation.

            Millennial Generation is individuals that were born from
1980-2000, are the youngest group in the workplace, have grown up in the high-technology
era. That’s all we know. We value technology, are great at multi-tasking and
communicate in person if the message is important. Like Generation Xers, we
prefer email over telephone or face-to-face interaction. While Millennials
might be leading the change here, workers of all generations can benefit from
receiving more frequent feedback. Provide support in real time instead of
waiting for scheduled performance reviews.

            The ever-emerging multigenerational workforce demands a
shift in the way we interact and relate to each other. To work effectively
together, everybody from Millennial Generation to experienced Baby Boomers will
have to understand each other’s values. When we try to understand where
individuals from different generations are coming from, we get a better idea of
how we can best communicate our ideas to each other, express opinions about how
work performance can be improved and share our thoughts in a more effective