Introduction that referred to people, planet and


Ethics are the
morality of human to distinguish between the right or the wrong and making the
right choices. It is a behaviour that promotes good values in humanity such as maintaining
right relationships, being authentic as an individual and having the courage of
doing the right things is right, instead of doing things right (The Ethics
Centre, n.d.). Social responsibility is the civic duty of an individual to
benefit the society as a whole in a way that the welfare of the society is concerned,
as well as the environment is not harmed (Pachamama Alliance, n.d.). A business
can be ethically and socially responsible when its business is operated in a
business route without confidential which transparency is achieved, promoting
business with environmental-friendly activities which environmental awareness of
the public is achieved and establishing non-profit business activities to give
back to the society.

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Definitions of Business Ethics and
Social Responsibility (ESR) and Corporate Social Responsibility (CSR)

ethics is the principle and yardstick that decide tolerable behaviour in
business companies. Business ethics enables the decision-makers and employees
to respond quickly in times of confusion and crises act within the extent of tolerability.
The tolerability of conduct in business is determined by competitors,
customers, interest groups, government regulators, the public and also person’s
moral principles and values. This ethical conduct is important as it prevents
the overusing of authority and establishes the faith between business partners and
consumers which restrains the businesses to stay within the boundary of ethics.

responsibility means individuals and companies have a duty to act in the best
interests of their environments and society as a whole. It is the business
commitment to maximize the positive impact and minimize the negative impact
towards society. Besides, social responsibility also means achieving
sustainability in the concept of the quality triple bottom line that referred
to people, planet and profit which profits can be achieved by not harming the
planet or exploiting the people. Hence, businesses can be profitable but also contributing
to the community and quality of life at the same time by planning the business
programmes that involve the social benefits of the community.

social responsibility is the incentive of the company to be responsible for its
actions that affects the environment and the social well-being. Corporate
social responsibility is generally used to describe the efforts that exceed the
expectations of regulators or environmental protection groups. Corporate social
responsibility is generally understood as being the way through which a company
achieves a balance of economic, environmental and social imperative as well as
the expectation of the stakeholders and shareholders.

Ways in which businesses can be
ethically and socially responsible


 Businesses can be ethically and socially
responsible by increasing the degree of transparency. According to the
Cambridge Dictionary, transparency in terms of business means a condition in
which business and financial activities are completed in an open route without
confidential so that consumers are able to believe that business is operated
fairly and honestly. As the degree of transparency of a business increase, the
confidence of the consumers towards the business will also increase. For
instance, Canada’s McDonald’s launched a campaign named “Our food. Your
questions” in 2014. This campaign gives chance for customers to ask questions
about the company publicly. It gives McDonald’s the opportunity to banish bad
rumours about their ingredients used in the food (Milbrath, 2016). The company
uploaded a series of videos about how their food and ingredients were processed
in the factory on Youtube to answer all of the customers’ questions. This
clearly shows how a business is ethically and socially responsible towards the
customers through transparency. Besides, a business can be ethically and
socially responsible for employees through transparency too. When a business’s
transparency is high, the employees will securely feel while working in the
company. They can worry less about losing their jobs suddenly as the business’s
activities are projected clearly to them. With this, employees will be happier
working under less stress environment which will not make them stressful and
depressing. This can help the society to reduce the rate of social problems
like committing suicide and crimes. These practices have illustrated the efforts
of businesses in implementing the Kantian Ethics which it is right to disclose the
authentic information to the public and it is wrong to tell lies, no matter it
is a good lie or white lie. Hence, a business will be considered ethically and
socially responsible by increasing their degree of transparency.

Environmental Awareness

can be ethically and socially responsible by promoting environmental awareness.
Businesses will be reputed as an important central force of economic
development in a country not only because it leads the growth of GDP in a
country but also has a huge responsibility to protect the environment. However
most of the entrepreneurs on nowadays more tend to get greater profits rather
than thinking over that their products may be brought harmful effects to the
environment and lack awareness of environmental. Harmful effects that might
bring businesses to the environment include air pollution, water pollution,
land pollution and excesses of plastic bags. Thus, in order to fulfil business
ethics and social responsibility, entrepreneurs should advocate some
environmental friendly activities like “Go Green to Environment” and
“Recycling” so as to enhance customer’s environmental awareness
because everyone is responsible for protecting the environment and the Earth. For
instance, Tesco designs an eco-bag with a slogan of “The Natural Green
Bag” to all of its customers in order to reduce the usage of plastic bags.
While H&M starts to collect all the unwanted or wear out garments from its
customers in 2013 in order to practice 3R which are the Reduce, Reuse and
Recycle. The company distributes worldwide clothes that can be worn again,
converts textiles that are no longer suitable to wear into other products like
cleaning cloths and spun garments that can get a new chance as textile fibres
into yarn. Besides that, entrepreneurs could reduce pollution by preferring the
use of new energy rather than the use of fossil fuel, adding filter treatment
in the drainage pipes and reducing the use of chemical fertilizers. For
example, the mission statement of Patagonia is: “Build the best product, cause
no unnecessary harm, use business to inspire and implement solutions to the
environmental crisis (Robins,2017) and Google recommends “Google
Green” which is a corporate effort to use resources efficiently and
support renewable power (Moreno,2015).These activities showed the
implementation of ethics of care which business care for the relationship
between them and the nature. In short, businesses play an important role to
promote environmental protection in order to fulfil their ethically and
socially responsible.

Giving back to the

can be ethically and socially responsible by giving back to the community.
People nowadays prefer to work in a company associated with positive activities
which related to the society. For example, the famous elephant pants business
in Thailand is ethical as the company will donate one dollar of each product
sold to the official organization which role is to save elephants from
extinction. Therefore, workers are willing to be paid twice the fewest wage
(driver, 2017). Besides that, entrepreneurs donate money to alma mater is the
simplest way of showing they are responsible towards the society. Entrepreneurs
could sponsor free or cheaper foods and beverages during school event such as
sports day. As some of the students have talents in sports activities,
entrepreneurs can provide opportunities by cultivating them to be a team of
athletes. This is because education develops us as a successful person and we
are responsible to provide a better education to our next generation when we
have the ability and capability. Nowadays, economics issues increased costs of
living so does the tuition fees in college or university is getting more
expensive compared to previous. Entrepreneurs can use a part of the businesses’
profit to offer a scholarship to those students with excellent academic
performances as financial aids to their parents. Entrepreneurs can also
establish the fundraising program to help and give an opportunity to further
their education. The fundraising activities can be charity walk, marathon,
bike, and others. Employers should be the leaders to encourage workers to take
part in the charity programs such as charity walk, run, bike, and others. As a
leader, entrepreneurs should join and lead the whole team of employees to
participate in these meaningful activities. One of the well-known charity programs
is 30 Hours Famine. It requires participants to raise fund and hunger for 30
hours. This program not only doing charity, it also improves the relationship
between employers and workers. In addition, salons are one of the businesses
which can be ethically and socially responsible. For instance, if you are doing
salon businesses, you can provide free cut services for those who are willing
to involve in the hair donation program. Entrepreneurs can also bring along
their workers to the old folk home and orphanage to provide free cut services. These
examples showed the Confucian Ethics whereas the equilibrium among
righteousness and profits must be achieved to seek a balance in managing
businesses and helping people. In sum, businesses can be ethically and socially
responsible by giving back to the community.


            In conclusion, corporate social
responsibility is crucial for businesses to be ethically and socially
responsible. It has shown that corporate social responsibilities programs such
donations, sponsorships, educations, fund-raising programs and charity programs
are accounted to shape a business that to being ethically and socially
responsible. Besides, environmental-friendly practices should be implemented
during the manufacturing, marketing and operating process to raise the
environmental awareness of every individual. Businesses should also disclose the
true information of their company to prove that they do not involve in the
cases of deceitful and earn the faith from the society. All in all, businesses
are responsible to evaluate their duties for the prosperity and welfare of the
society by finding a balance between profit and responsibilities for the sake
of society and also themselves.