Personal Values Personal values are made up of many environmental influences including upbringing, religion, friends, family, peers and, education. How individuals demonstrate and model their personal values is seen through personal and work behaviors, decision- making, problem-solving and, interpersonal interaction. Personal values define character. Management style and management skills combined with trust and personality are all aligned with individual ethics and values. Day- to-day decisions are based on personal values.
It is very important for managers in today’s workforce to have a strong awareness of one’s values, the ability to articulate those values and the knowledge to apply them. In this paper I will compare my personal values with the values of Kudler Fine Foods. I will explain how values correlate with management skills and define core values, ethical style and, perspective through deontological theory and obligation. I will explain why managers with the ethical believe system of obligation aligned with deontological theory combines well at Kudler Fine Foods.
How Values Correlate with Management Skills Managers in today’s workforce must harness a variety of skills to remain competitive and achieve success. It doesn’t matter if a manager works at Kudler Fine foods or on Wall Street. Management skills necessary for success range from communication, trust, decision making, and leadership. Personal values help create individual character and also create personal management styles and perspectives that affect day- to- day operations in business. Managers must be able to adapt to changing environments and a changing economy.
The ability to communicate whether it is through the traditional face-to-face method or the modern e-mail method, communication is a necessary skill and is important for successful management today. Trust is also a very important to have as a manager. According to DeGroski (2005), “Trust may be thought of as individual’s expression of confidence or optimistic expectation in the intentions and motives of others” (p. 4). The ability to make key decisions in today’s business world is important. Managers have to make important decisions daily.
How the decisions affect others, what the outcomes of those decisions are and where the decision makers values lie can make a big difference in the results. A managers values play a huge role in the decision making process. Managers must have a strong grasp of their values to be effective leaders. According to Covey, “Values drive behavior. Leaders must model the behavior the corporate culture strives to achieve in reaching its goals. ” (p. 52). Covey states, “The values that managers and leaders must convey are universal values that work in business, school and families: fairness, kindness, respect, service integrity and honesty” (p. 2). Leadership requires a strong set of ethical values and the ability to communicate those values with a sense of trust in employee’s. Management and personal values are important because the strategy a manager uses will vary, depending on the organization. According to Covey, “leaders must model the behavior the corporate culture strives to achieve in reaching its goals” (p. 52). CORE Assessment According to the Williams Institute Ethics Awareness Inventory Assessment, “CORE values range from character, obligation, results and, equity.
These are principles and values that underlie personal belief systems”(Williams Institute Ethics Awareness Inventory Assessment, 2010). After taking the inventory test, my ethical perspective falls into the obligation category. Obligation aligns closely with the philosophy of Deontological theory that Richardson (2006), defines as, “the view that because there are moral constraints on promoting overall best consequences, sometimes the right action is not the one whose consequences are best.
The constraints that deontological theories emphasize are familiar from our everyday experience of morality: One ought to keep one’s promises and be loyal to one’s friends; one ought not to inflict unnecessary suffering or to ignore one’s debts of gratitude, and so on” (P712-715). Ethical perspective and ethical style vary among individuals. Ethical Style and Perspective A manager, with an ethical style and perspective aligned to deontological theory, has the ethical perspective to treat all persons with respect and never simply as a means to an end. They base ethical perspectives on individual duty to do what is morally right.
This type of manager looks to the intent behind another actions versus focusing on results. According to the Williams Institute Ethics Awareness Assessment, from this perspective,” principles must be universalizable, respectful of human dignity and committed to promoting freedom and autonomy. The ethical style of this type of manager has intrinsic value” (Williams Institute Ethics Awareness Inventory, 2010). We have a right to individual respect, which we are born with. Basically, the bottom line is that people should be allowed to make their own choices.
This type of manager is an advocate for equal rights and opportunity for all. The ethical style of this approach to management fosters personal growth takes precedence over achieving efficiency through organizational and social structures and that moral decisions must reflect the free choice of individuals if we expect to hold them personally responsible. Kudler and Deontological Theory Deontological theory. A manager who views the world through deontological eyes will compliment management at Kudler Fine Foods. This type of manager will be a strong voice for employees and fair by allowing every one equal opportunity to advance.
This type of management would sometimes experience economic hardship because the decisions made will not be the most beneficial to the organization and the right choice does not always benefit the decision maker. Cost benefit analysis is inappropriate for addressing ethical considerations. What this means is this manager working at Kudler Fine Foods will compliment Kudlers vision and philosophy. The opportunity to cross- train and participate in advance training would be offered to staff. There will also be an option for health care. This management style cares about the customers and treats them with respect.
They never see the customers or the staff as a means to the end and views decisions as if the roles were reversed and the manager was a customer herself. Kudler Fine Foods will go to the far extent to satisfy their customers with a, if we don’t have it, we will get it mentality. They do not view their customers or staff as a means to the end. A manager who has the obligatory ethical perspective and style will go far at Kudler Fine Foods because the basic premise of Kudler Fine Foods vision and philosophy is customer satisfaction and convenience.
Conclusion Managers must harness skills that range from communication, trust, decision making and leadership. A manager who’s underlying believe system aligns with the obligation and Deontological theory will have the ethical style and perspective that it is a persons duty to do what is morally right and never see a customer as a means to the end. This correlates perfectly with Kudler Fine Foods vision and philosophy that places an emphasis on convenience and customer satisfaction.