print(“Hello World”) – wasn’tjust a piece of code a demo of programming but my first interaction with theprogramming world in eleventh grade and since then I have never looked back. Myinterest in logical and computational thinking has allowed me take up mathematical,computing and technical subjects.
In the eleventh and twelfth grade, I learntand experimented with different programming algorithms in C, C++ and machinelanguage. I took forward the learning of these two years and the zeal to put mylearning into more practical application with under-graduation in electronicsmajor. In the four years of engineeringat Sardar Patel Institute of Technology, I was able to take my learningsforward on programming and technology basics. I learnt various technology aspectsand honed my skills with C, VHDL, object oriented programming C++, digitallogic design, mathematics, micro-processor, micro-controller architecture andprogramming, telecommunication, computer organization and VLSI. During thesefour years, apart from the curriculum build, I have participated in theadditional courses for CCNA, Robotics and RedHat Linux to pursue more practicalknowledge across the horizon in the technology space. Apart from technicallearning, organizing events at our college cultural and technical festivalshelped me explore my creative mind to testing my ideas by putting them in theform of fun competitive events. These cultural and technical festivals helpedshowcase my conflict management, negotiation and people management skills.
The foundation knowledge gatheredduring these four years helped me get an excellent techno-functional role atTechnical Cell at Security Solutions Division, Godrej and Boyce Mfg. Co. Ltdduring the on-campus placement. I wanted to work in industry, so that I couldutilize my skills and learning through under-graduation. In these early days ofmy career, I grabbed the opportunity to coordinate the BMS installation projectas I had an inclination towards managing the project and experience the use oftechnology to address business need. Unlike programming a controller orsoftware, here I was part of the team involved in installation of the sensorsand BMS system at the client’s location. I was managing a team of seventechnicians to ensure proper installation, system testing and coordinating withclient’s electrical and construction vendors. With the help of this system theentire building PA, Accesses and Alarms could be managed from a control room.
This was one of the best examples I witnessed at an early stage of my career onhow technology can simplify the laborious tasks.Working on multiple embeddedsystem, I was more curious to further understand the design and development ofASIC. Taking my interest forward in understanding the technology and using mycomputation skill, I joined Maven Silicon training center where I learnt theRTL designing and verification languages. Leveraging new programming skills todesign optimized ASIC and its verification environment. Later, I shifted gearsto Design Engineer II, with Appsconnect Technologies Pvt. Ltd., where I got anopportunity to lead a team of five engineers at a client’s location for frontend verification of their designed SOCs. Here, I had my first professionalconsultation experience while working for our client DRDO (Defense Research andDevelopment Organization).
Due to my technical expertise and betterunderstanding of the client’s SOC (product), I was part of the design teamwhere I consulted on the chip design features that would address the client purposeof connecting peripherals to the SOC. My work was appreciated by our client andit was a proud moment for me when our client specifically requested my servicesfor their next product. This leadership role with client facing experiencehelped me further explore my leadership and management skills and thus was amotivation for me to pursue Master’s in management studies.Further, I joined SydenhamInstitute of Management Studies and honed my business acumen with subject such Business Mathematics, Economics,Financial Management, Information Technology Management, Strategic Managementand Project Management. In addition, to the curriculum, I took up multipleinternships across human resourcingdomain, market research (primary and secondary), financial reports analysis,strategy development and product development which provided me a platform towork on real-time industry projects. My internship at Acumen Consulting forprimary market research gave me an opportunity to work on industry project.
Ihoned soft skills and interviewing skills by leading a team of six members toconduct face to face interviews with existing commercial space owners andtenants. My leadership skills and contribution as an intern were muchappreciated. Next, as an intern with housing.com, I got an opportunity tocontribute towards strategy development of Land department for the ecommercebased real estate aggregators for whom the major stakeholders involved in landdealing were from rural market. Here, I did a primary research in understandingthe sentiments of the rural market and identified the challenges that wereinvolved in entering the market and bringing Land deals to an online platform.My efforts and diligence in the defining the go-to market strategy wasresponded by an extended internship with housing.com. During this extendedinternship I leveraged on the market analysis and strategic information todevelop the wireframes for the mobile application for gathering completeinformation of seller’s land and ecommerce platform.
This was my first exposuretowards binding the IT strategy with business strategy which encouraged me totake up the role of consultant in the IT service industry on completion of myMaster’s.With my increased interesttowards the techno-functional domain, I grabbed the Consultant role atCapgemini Technical Services India Ltd. through our campus placement. As aconsultant, I closely worked with business and technical teams to setupstandard ITSM processes for minimal disruption to the business. For Burberry, Iplanned the Transition phase of SDLC in synchronization withproject/development team, solution architects, technical support team andbusiness users. For another client – GT, an American based audit firm, I haveactively managed the knowledge transfer and knowledge retention whiletransitioning support services from GT internal IT to Capgemini Services team.New Services were setup for GT users with a right shore model.
I worked closelywith business analyst and IT directors of GT to setup ITIL based supportprocesses and ensure minimal disruption to business during the handover ofservices. Through my experience atCapgemini, I have learnt the ITIL standard services that enable organizationsto manage their IT services and work in agile methodology to develop technicalsolutions for their business needs. Working in line with customer to supporttheir strategy, I developed an inclination to work with interest in taking mycareer to the next level and work with such businesses to build and drive theirtechnology solutions which in turn will drive their business decisions andstrategies.
Looking for my answers and out ofinterest, I have already started my quest with a live online course on DataAnalytics using Python and & R, Machine Learning (Deep Learning and DataVisualization using Tableau. In this course I will be working on few real worldprojects from Ecommerce, Retail and Banking industry. In next six months, thisinitiative will help me narrow the gap that I have observed in my skill set comparedto recent undergraduates, for whom the curriculum has evolved with technology.
While setting up IT services forvarious global clients, I have observed that every business is striving toenhance their customer experience and the technology is shaping itself in thisdirection. As Brian Solis (Principal Analyst at Altimeter) states “Customerexperience is the single biggest catalyst for digital transformation”, we arenow in the Experience era moving ahead of the era of ERP and CRM. In this era,the huge data collection – Big Data and data analytics coupled with theemerging cloud technologies and IoT are ensuring that customers, be itsuppliers, consumers or employees have the best experience in terms ofsimplicity, reliability, value, speed and trust. Business strategies are nowbuilt based on the real time analysis of the big data and technology solutionsare designed to enable these strategies. This inclination and thirst to work onthe holistic solution has urged me to pursue Master in management informationsystems that will provide a plethora of opportunities to learn in a morepractical manner that will help me leverage my experience. A balance oftechnical and business courses will prepare me to meet the industryrequirements with evolving Technology.
Include auniv para once sop content is finalizedPost completion of my Master’s inInformation systems, I wish to work as a technology consultant with likes ofPWC where I will perform analysis of the vast available data and suggesteffective and workable technology solutions to clients across industry domainsfor achieving their business goal. As I learn and work on industry solution, Iwill climb up the ladder to take up a leadership position of a CIO eventually.I hope your esteemed institute willhelp me pursue this endeavor by accepting my application for Masters ofInformation System Management.